Tag Archives: Team building

Are you a Boss or a Leader?


Great leaders know how to communicate with everyone – average leaders communicate with everyone the same way.  What is your leadership style? What type of team do you want to lead to success?

Leadership is key. When a true leader motivates employees, your team has the opportunity to be inspired to do better, to be better. When teams respect their leader and have a sense of job security, the team will deliver key objectives. True teamwork comes into play, and we work as a team to help our leader’s vision come to life. A leader  sets the tone for an organization and builds a solid team that succeeds together.



Average or Great?

Do you want your business to be average or great?

Of course you strive for your company’s success. You want your business to be great. Your company won’t succeed if it is just average. What happens if you hire average employees? You get average results, an uninspiring culture, and an average company.

Be your best and hire the best.

Hiring great employees will fuel your corporate culture with positive results, and ultimately affect the bottom line. Think about this for your next hire. Invest in the greatest people for your company.


Happy 20th Birthday McNeill Nakamoto!

Today, we celebrate 20 years of doing what we love, and doing what we do best…

It was on a Monday in September 1996 when McNeill Nakamoto Recruitment Group was founded by Sarah McNeill and Cheryl Nakamoto.

“Sarah and I wanted to create a different kind of recruitment company that personalized the recruitment process for both our clients and candidates,” says Cheryl Nakamoto, “and we plan to continue striving to be the most customer focused staffing and recruitment company.”Happy Birthday McNak

Since 1996, McNak has stayed true to its roots; we’re still all about WOW. FUN. PEOPLE. Our core values have not changed since the inception of McNeill Nakamoto, and these are values everyone in our company feels strongly about.

We are committed to creating positive experiences and work to provide the highest standards of professionalism, positive energy, and client focused services. After all these years, McNak still enjoys conjuring up new ways to make our clients and candidates say ‘WOW’.

We show pride and enthusiasm in everything we do, adding innovative and fresh ways of doing our work. We smile and laugh every day, making the McNak experience FUN for clients and candidates.

We work to add significant value to our partners by connecting exceptional PEOPLE with outstanding companies and lasting opportunities that will deeply impact their lives and careers. We truly get to know our clients and candidates, delivering outstanding ‘cultural fit’.

“It is extremely rewarding to see candidates we’ve placed over the past 20 years, enjoying long successful careers” Cheryl reflects, “and we feel very grateful for the continued partnerships we have with so many exceptional companies in Vancouver.”

Thank you to our clients, candidates and our team who have helped to build the McNak brand over the last 20 years. We are excited about the next decade as we continue to believe in the magic of WOW. FUN. PEOPLE.


Enjoy Your Work

Do you wake up in the morning and want to go to work? Are your employees feeling the same energy and drive as you do? Are they engaged? Does your staff feel valued and know that their contributions have meaning towards the company’s main goal?

engaged employees


Be aware of employee engagement. And be aware of it all the time, not just at review time. We hope these thoughtful quotes make you stop and think about the current corporate culture status in your organization. Is everybody engaged?

“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.” – Simon Sinek

“Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.” –Ken Blanchard

“Always treat your employees exactly as you want them to treat your best customers.” –Stephen R. Covey

“Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.” –Anne Mulcahy

When work is meaningful, good things happen. The wheels of enterprise move in a kind of synchronized motion and teams are truly happier. Engagement? – check.  Great corporate culture? – check. What better place to spend half of your daily life but in a workplace where you actually feel happy and enjoy the company of others feeling the same.

Trust Builds Great Teams

Originally posted on Practical Practice Management

rowing team

When working with others as a team there has to be an element of immediate trust by the team members for each other in order for the team to function.

Trust is something that develops over time.  It is demonstrated and earned by each team member.  Teams that work hard at building trust reap multiple benefits like:

  • Obtain greater results of reaching goals and solving problems
  • Team members have more influence with one another
  • They have more desire to make their efforts work
  • They develop a strong team bond
  • A more enjoyable workplace environment

When there is a lack of trust between team members the opposite happens and the team as a whole suffers.

The following are some actions that lead to a lack of trust between team members:

  • Not keeping your word
  • Not following instructions
  • Talking about other team members negatively
  • Have a hidden agenda of “self” not “team”
  • Blame others for mistakes made
  • Make excuses for their mistakes
  • Distort what people say
  • Use manipulative tactics

Creating a great team takes time and effort to build by each member of the team.  Taking the time to communicate about what needs to happen and what cannot happen between the team members up front is necessary.

Hard work and effort together to build trust with your team members is a positive experience for everyone.

photo credit: briancarr62_

The Power of Teamwork

Let these fun animations in the video below demonstrate the power of teamwork.

Patrick Lencioni, author of The Five Dysfunctions of a Team – A Leadership Fable says ‘Not finance. Not strategy. Not Technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.’

How Engaged is Your Workforce?

Does your company need a specific culture shift to get the team moving in the right direction? This is when the team will become motivated again, become deeply engaged and produce excellent results for your customers.

Think about what you can do as an employer to manage the most important asset in your organization – your employees.

click on the image for a larger view

infographic - employee engagement

Warning Signs That Your Team Is Struggling

Originally posted on Practical Practice Management


Working with teams of people are great when all is going well.  It is quite amazing how quickly things can turn from great to oh my gosh!  One team player stepping out-of-bounds or not following through with their tasks can cause a good team to go sideways fast.

Sometimes things can happen very quickly, like a team player saying something that rubs another team player wrong.  There was no warning just an action that turned out bad.

When things like this happen usually they can be fixed if addressed quickly and the team does return to normal function.

It is when underlying things begin to infiltrate the team and they build over time that quick fixes are not going to work.  There are a few key things to watch for as a team leader or player that may indicate that the team is struggling and if not addressed quickly could end up causing a divided team.

  • If team members start not seeing eye-to-eye on the purpose of the goals of the team.
  • If team members seem to lack team spirit or the energy to pump themselves up at work.
  • If two or more of the team members seem to often be at odds with each other.
  • If decisions need to be made by the team and they are unable to come together to do so.
  • When a team member starts talking more about themselves and not the team with regards to work goals.
  • When one or more team members want to quit the team.

As a business owner, manager or team leader you must always be watching and listening for the slightest of issues between team members.  Not that you want to create a problem where there really is not one, but you want to be aware if one may be brewing that can be resolved before it escalates.  Little issues dealt with quickly can usually be resolved.  Issues left unattended, over time will fester and become infected with negativity and poisoned attitudes.  These types of issues unfortunately rarely end on a happy note.

“The strength of the team is each individual member. The strength of each member is the team.” –Phil Jackson

Say Thank You

thank you image

Today I received an early Birthday card from my team as they knew I would be away on my birthday. Wow, I thought, how thoughtful was that! I am thankful to have such a caring group to work with. I then emailed my gratitude to them all.

I really never thought about the benefits to my company by expressing gratitude openly. However, recently I read an article on the “Importance of Appreciation in the Workplace” and it cited the online career site, Glassdoor that stated “more than 80 percent of employees say they are motivated to work harder when their boss shows appreciation of their work.”

The article also lists a few ways you can show thanks and appreciation for employees’ work besides just using money. There are some suggestions such as an impromptu treat, lunch and even just thanking people by using their name.

Over the years, I have tried to show my appreciation by doing such things as remembering birthdays, treating the team to gelato etc.  However, one of the main ways to show appreciation was to tie the Thanks to the action in a timely manner. In the past, I would think of it, but failed to express it. I do not do this anymore or at least I try not to delay saying thanks or showing appreciation.

I hear ‘Thanks’ a lot in the office from all of us. In fact, each week we give the floor to the team in order for them to have the chance to recognize their colleagues’ efforts from the previous week; our appreciation is rewarded with a  “kudos”. To date, I believe I have a happier, appreciated team who all support each other.


Adding Value To Teammates

Originally posted on Practical Practice Management

 praiseENLARGING: Adding value to teammates is invaluable.

“The purpose of life is not to win. The purpose of life is to grow and to share. When you come to look back on all that you have done in life you will get more satisfaction from the pleasure you have brought to other people’s lives than you will from the times that you outdid and defeated them.” – Rabbi Harold Kushner

Team members always appreciate and admire a player who is able to help them advance to the next level, someone who enlarges and empowers them to be successful.

Players who are enlargers have several things in common.

  1. They value their teammates.
  2. They value what their teammates value.
  3. They add value to their teammates.
  4. They make their teammates more valuable.

Key things you can do to become an enlarger:

  • Believe in your teammates, they can tell if you do.  People do better and work harder under the spirit of approval.  People’s performance usually reflects the expectations of those they respect.
  • Understand what your teammates value.  Know who they are, it shows that you care and creates a strong connection between teammates.
  • Adding value is really the essence of enlarging others.  Find ways to help your teammates improve their abilities and attitude.  Someone who is an enlarger looks for a teammate’s gifts, talents and abilities and how they may benefit the team as a whole.
  • Enlargers work to make themselves better, not only because it benefits them personally, but also because it helps them help others. “You cannot give what you do not have.”  If you want to increase the ability of a teammate, make yourself better.
  • It takes a secure person to add value to others

If you want to be an enlarging team player do the following:

  1. Believe in others before they believe in you.
  2. Serve others before they serve you.
  3. Add value to others before they add value to you.
  4. Encourage and motivate others.

“People will always move toward anyone who increases them and move away from others who devalue them”